About The New Victoria Hospital
Our History
The New Victoria Hospital opened on its present site in May 1958 replacing the original Victoria Hospital which opened in 1898 and which was absorbed in 1948 into the newly formed National Health Service. The original doctors and local residents who founded the new hospital believed passionately that there was still a need for an independent hospital in the area to exist outside the NHS and from that determination has grown the modern, first class hospital which exists today.
Until March 2007 when it was sold to a group of private investors, the hospital was a Registered Charity. The charity now exists as The New Victoria Medical Foundation.
Chief Executive, Charles Hutton, has been in post for 29 years and indeed a considerable number of our staff have given long and valuable service to the hospital which enjoys a very low turnover of staff. We employ agency staff only in extreme circumstances, which means that our nurses and other staff are able to provide vitally important continuity of care.
Private Medical Insurance
The hospital maintains close relations with all the major insurance companies and has undergone extensive audits by both BUPA and PPP as a result of which we are on both of these very important networks. In addition we are a BUPA Approved Breast Care Centre and a BUPA Approved Colorectal Cancer Centre. These approvals have been given by BUPA only after satisfying their rigorous criteria concerning the quality and specification of our staff, as well as our participation in national reporting arrangements.
Approximately 85% of our patients have private medical insurance and therefore it is important for their benefit that we have established Electronic Data Interchange (EDI) with the major insurers, which means that patients are no longer required to play any part in the process of receiving and paying bills.
Quality Assurance
As with most businesses we recognised some years ago the need to have an externally accredited QA system in place and consequently we became the first hospital in England to achieve ISO 9001 Registration. This means that all of our staff are working towards the same goals and all the equipment we use is certified to be maintained and calibrated accurately.
We now have the most up to date ISO 9001:2000 registration which confirms our objectives of continual development and improvement.
